Grand Erie Mobile App

Ensuring timely news and announcements are delivered to parents/caregivers most efficiently is a priority in Grand Erie. As a result, the board has launched a new mobile app for parents/caregivers that will serve as a hub of classroom and school-related information and updates for parents/caregivers, all in one place.

This mobile app includes several features including up-to-date information about school news, event calendars, transportation schedules, delays and cancellations as well as access to school and Board social media channels. It also provides a way to make secure transactions through the School Cash Online feature, and links to the Parent/Caregiver Portal.

With the app, parents/caregivers have the option of which schools they wish to receive communication from by selecting one or more schools from the Settings icon.

Grand Erie’s Multi-Year Strategic Plan includes Technology as one of its key indicators, with a goal of providing secure and reliable learning environments and providing up-to-date technology infrastructure the meets the needs of students, staff, and parents/caregivers. The app is free, and available by searching Grand Erie or GEDSB where you get your mobile apps.

 

In addition, if you would like to receive messages from the school and teacher to your phone you can download SchoolMessenger (built into the Grand Erie Mobile App once installed on your phone).

To learn more about SchoolMessenger, click here.

Grand Erie is pleased to support Grand Erie parents/caregivers as an additional resource to support their technology-related needs and the Grand Erie mobile app.

NOTE: Due to privacy and confidentiality concerns, Grand Erie IT personnel are unable to return calls directly to students. A parent/caregiver contact must be made available if you require a return call.

Parents/caregivers with a technical support problem related to Grand Erie VLE, virtual learning, Brightspace, Microsoft Teams, general technical needs, digital citizenship or our new mobile app can now call Grand Erie’s Help Desk between the hours of 8:30 a.m. and 4:00 p.m., Monday to Friday at:

  519-756-6301, extension 287080

  Toll-free: 1-888-548-8878, extension: 287080

Alternatively, parents/caregiverss can also email Grand Erie’s Help Desk at: 

parent.techsupport@granderie.ca

A Grand Erie IT specialist will usually respond within 24 hours.